• Privacy Policy

    Effective Date: January 6, 2025

    At Doltopin, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

    1. Information We Collect

    1.1 Personal Information: We may collect the following personal information:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment information (e.g., credit card details)

    1.2 Non-Personal Information: We may collect non-personal data such as:

    • Browser type and version

    • IP address

    • Geographic location

    • Device type and operating system

    • Website usage data (e.g., pages visited, time spent on site)

    2. How We Collect Information

    2.1 Information You Provide: You provide information when you:

    • Create an account

    • Place an order

    • Subscribe to our newsletter

    • Contact our customer support team

    2.2 Automated Technologies: We use cookies, web beacons, and similar technologies to collect data automatically when you use our website.

    2.3 Third-Party Sources: We may receive information from third-party service providers, such as payment processors and analytics tools.

    3. How We Use Your Information

    We use your information to:

    • Process transactions and deliver orders

    • Provide customer support

    • Send promotional materials (with your consent)

    • Improve our website and services

    • Comply with legal obligations

    4. Sharing Your Information

    We do not sell your personal information. However, we may share your data with:

    • Trusted service providers (e.g., payment processors, shipping companies)

    • Legal authorities when required by law

    • Affiliates and partners for operational purposes

    5. Data Retention

    We retain your data as long as necessary to fulfill the purposes outlined in this policy or as required by law.

    6. Your Privacy Rights

    Depending on your location, you may have the following rights:

    • Access your personal information

    • Correct inaccurate data

    • Request deletion of your data

    • Object to data processing

    • Withdraw consent at any time

    7. Data Security

    We implement robust security measures, including encryption, firewalls, and regular security audits, to protect your information from unauthorized access.

    8. Cookies and Tracking Technologies

    We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

    9. Third-Party Links

    Our website may contain links to external sites. We are not responsible for their content or privacy practices.

    10. Updates to This Policy

    We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

    Contact Us: For questions or concerns about this Privacy Policy, contact us:

    • Hotline: (325) 573-3733

    • Address: 1911 Martha Ann Blvd #APT 108, Snyder, Texas

    • Email: info@doltopin.com

    • Website: doltopin.com

    Refund and Returns Policy

    Effective Date: January 6, 2025

    At Doltopin, we aim to provide a satisfying shopping experience. This Refund and Returns Policy outlines our procedures for handling refunds, returns, and exchanges to ensure transparency and customer satisfaction.

    1. Refund Eligibility

    You may request a refund if:

    • The item you received is defective or damaged

    • The product does not match the description

    • You are not satisfied with the purchase (subject to specific conditions)

    2. Return and Exchange Eligibility

    We accept returns and exchanges under the following conditions:

    •