Sales Policy
Effective Date: January 6, 2025
At Doltopin, we are committed to providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions governing all purchases made through our store and website. By making a purchase, you agree to adhere to the policies detailed below.
1. Pricing
1.1 Accurate Pricing: We strive to ensure accurate and up-to-date pricing on all our products. However, prices are subject to change without prior notice due to market conditions, promotions, or errors.
1.2 Currency: All prices are displayed in USD unless stated otherwise.
1.3 Taxes: Applicable taxes, including sales tax, will be calculated and added to your order at checkout based on your shipping location.
2. Payment
2.1 Accepted Payment Methods: We accept the following payment methods:
Credit and debit cards (Visa, MasterCard, American Express, Discover)
PayPal
Bank transfers (where applicable)
2.2 Payment Security: All transactions are processed securely. Your payment details are encrypted and not stored on our servers.
2.3 Payment Confirmation: You will receive an order confirmation email once your payment has been successfully processed.
3. Order Processing
3.1 Order Fulfillment: Orders are processed within 1-3 business days. Processing times may vary during peak seasons or promotions.
3.2 Out-of-Stock Items: In the rare event that an item is out of stock, you will be notified promptly, and options for substitution, backorder, or refund will be provided.
4. Shipping
Shipping policies, costs, and estimated delivery times are detailed separately in our Shipping Policy. Please refer to that document for more information.
5. Promotions and Discounts
5.1 Promotional Terms: Discount codes, promotional offers, and sales are subject to specific terms and conditions. These may include minimum purchase amounts, expiration dates, and product exclusions.
5.2 Misuse: Any misuse of promotional offers or discount codes may result in order cancellation.
6. Customer Responsibility
Customers are responsible for providing accurate billing, shipping, and contact information. Doltopin is not liable for delays or losses caused by incorrect details.
7. Changes to Orders
7.1 Modifications: Once an order has been placed, changes are allowed only if the order has not yet been processed for shipping.
7.2 Cancellations: Orders can be canceled within 24 hours of placement. Beyond this timeframe, cancellations may be subject to our Refund and Returns Policy.
8. Compliance
Doltopin complies with all local, state, and federal regulations governing sales and commerce. By purchasing from us, you agree to comply with these laws.
Contact Us: For sales inquiries, contact:
Hotline: (325) 573-3733
Address: 1911 Martha Ann Blvd #APT 108, Snyder, Texas
Email: info@doltopin.com
Website: doltopin.com